Last updated: April 13, 2026
1. Information We Collect
Audit1 LLC ("Company", "we", "us") collects information necessary to provide our insurance premium automation services. The types of information we collect include:
- Payroll data — employer names, employee counts, wages, class codes, state jurisdictions, and other workers' compensation-related data submitted through our platform
- Account information — your name, email address, role (carrier, employer, payroll company, agent), and organization details provided during registration
- Usage data — pages visited, features used, device type, browser information, IP address, and interaction patterns collected automatically when you use our platform
- Cookies and tracking — we use Google Analytics (GA4, measurement ID: G-HJKWZNHFDY) for anonymized usage analytics and a theme preference cookie to remember your display settings
2. How We Use Your Information
We use the information we collect for the following purposes:
- Premium calculation and auditing — processing payroll data to compute workers' compensation premiums at the penny level, validating class codes, and generating audit reports
- Account management — authenticating users, managing roles and permissions, and maintaining your portal experience
- Platform improvement — analyzing usage patterns to improve features, fix issues, and optimize performance across all portals
- Communication — sending service updates, security notifications, policy change alerts, and other operational messages related to your use of the platform
3. Data Sharing
We do not sell your personal information or payroll data to third parties. We share data only with the following parties, and only as necessary to provide our services:
- Insurance carriers — premium calculation data and audit reports for policies you are associated with
- Payroll providers — file processing status and ingestion confirmations for data they submit on behalf of employers
- Cloud infrastructure providers — Google Cloud Platform hosts our services; data is processed and stored within their infrastructure under strict contractual obligations
- Analytics — Google Analytics receives anonymized, aggregated usage data to help us understand platform usage patterns
4. Data Security
We implement robust security measures to protect your data:
- Encryption in transit — all data transmitted between your browser and our servers is encrypted using TLS 1.3
- Encryption at rest — all stored data is encrypted at rest using industry-standard encryption provided by our cloud infrastructure
- Cloud infrastructure — our platform runs on Google Cloud Platform with enterprise-grade security controls
- Role-based access controls — access to data is restricted based on user roles (carrier, employer, payroll company, agent, superuser) with granular permissions
- Regular security audits — we conduct periodic reviews of our security practices and infrastructure configurations
5. Data Retention
We retain your data according to the following guidelines:
- Payroll data — retained in accordance with applicable state workers' compensation record-keeping requirements, which vary by jurisdiction
- Account data — retained for the duration your account remains active, and for a reasonable period afterward to fulfill legal or operational obligations
- Usage analytics — anonymized and aggregated after 26 months, consistent with the Google Analytics 4 default retention period
6. Your Rights
You have the following rights regarding your data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct any inaccurate or incomplete data
- Deletion — request that we delete your personal data, subject to legal retention requirements
- Export — request your data in a portable, machine-readable format
- Opt out of analytics — disable Google Analytics tracking by using browser opt-out tools or adjusting your cookie preferences
To exercise any of these rights, please contact us.
7. Cookies
We use a minimal set of cookies on our platform:
- Theme preference (functional) — stores your light/dark mode selection so it persists across visits
- Google Analytics (performance) — collects anonymized usage data to help us understand how the platform is used and where we can improve
- Zendesk widget (support) — enables our help widget so you can reach our support team directly from any page
We do not use advertising or marketing cookies.
8. Children's Privacy
Our platform is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated at least 30 days in advance via email or through a notice on our platform. Your continued use of the Service after the updated policy takes effect constitutes your acceptance of the changes.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us.
